Frequently Asked Questions
You have questions, we have answers. If your question is specific, or if you didn't see the answer you needed, please help us expand our FAQ by asking your question here.
General
Q: What are your hours?
Q: What time window will I get, others give a 4 hour time window?
Q: Will you finish assembling a piece I've started but can't finish?
Q: Why are your prices less than the bigger companies?
Q: Isn't 'assembling' something anybody can do?
Preparing for Service
Q: What information will I need to provide for a quote?
Q: What if I don't know the model number?
Q: Should I call for an appointment before or after I get my item?
Q: If you deliver my item, will it arrive already assembled?
Q: How much space do you need to work?
During Service
Q: Will you move my furniture for me?
Q: Will the job be done in 1 day?
Q: What do we do if an item is defective or missing a piece?
Q: Will you take away all the trash?
Payment
Q: When do I have to pay?
Q: Can I pay with a check?
Affiliations
Q: Is Precise Assemblies a franchise?
Q: Why isn't Precise Assemblies a BBB member?
Q: Do you assemble floor models for retailers?
Q: Do you only assemble items that come from specific stores?
Garage Door Openers
Q: Can I still operate my door by hand if the power goes off?
Q: I'm having a problem closing the door, what should I check?
Q: Can I stop the door midway while it's still moving?
Q: What if I have to be right up to the door for my remote to work?
Q: Why do the lights on my opener stay on when the door's open?
Q: How safe are garage door openers?
Q: Can openers handle heavy doors?
General
Our in-house assembly hours:
- Regular hours:
- - Mon - Fri: 10am - 7pm
- - Saturday: 10am - 5pm
- During the busy holiday season:
- - Mon - Sat: 9am - 7pm
- - Sunday: 10am - 5pm
We never give a time window longer than 2 hours. If your assembly is in the morning, we will give you a 1 hour time window.
Yes. We will inspect the work already done, fix any mistakes, and then finish assembling your item.
We offer very competitive rates and often beat national competitors because there is no middleman mark-up between you and our services. This process eliminates the incremental costs of the retail network.
While this might seem the case, we have assembled, installed and fixed items for many bright and intelligent folks including: electricians, doctors, carpenters, shop teachers and engineers!
↑ Back to TopPreparing for Service
In short, we'll need to know the place of purchase, brand and model #, and city where the work will be done. Also available to you is our quote request form. This form ensures we'll have the information we need to price your assembly correctly.
We will gladly try our best to assist you over the phone. We will help you narrow down your item since we have prior experience assembling all types of products.
Either is fine. Calling before may be preferable if you know exactly what day your item will enter your home. Then we can schedule your appointment for the next day. If you call after, it just means that your item will be in your home a little longer before it gets assembled.
Usually not, we prefer assembling your items in your home, first to prevent any damages to your product in shipping, and secondly, not all items fit through doors once they're assembled. If someone other than Precise Assemblies is bringing your item into your home, we ask that the boxes be placed in the room where it is to be built prior to our arrival.
At least 3 times the width of the box will be sufficient. We use this space to layout the parts nicely on blankets.
↑ Back to TopDuring Service
Not ordinarily - If someone other than Precise Assemblies is bringing your item into your home, we ask that the boxes be placed in the room where it is to be built prior to our arrival.
Absolutely, with the exception of wooden playsets. Most pieces will even be finished in a few hours. Of course, the time will vary depending on the size and complexity of your item.
This happens very rarely, but if a part is found damaged or if a piece is missing, we will assist you in contacting the retailer or manufacturer on your behalf, to replace those parts. For your convenience we do carry many spare nuts and bolts with us, and may be able to finish the assembly using our parts to speed up the process, for FREE. If we cannot fix or replace the item, and replacement parts have to be ordered, the new items will be shipped to your home, and we will unfortunately have to charge a fee for the second trip when the new items arrive.
Also, in case you forget an accessory or two for your items, our truck is like a 'store on wheels' and carries many common accessories you'll need which means fewer trips to the store during our visits.
Yes, this is FREE! Removing job-related boxes and trash from your premises is always included with our services. For businesses with compactors, we will place all boxes and trash in the appropriate bins.
↑ Back to TopPayment
Payment is due immediately upon completion of service. Upon payment, we will provide a receipt indicating payment has been made.
Yes. We accept: cash, check, Visa, Mastercard, Discover and American Express. Checks made payable to: Precise Assemblies.
↑ Back to TopAffiliations
No, but we take this question as a compliment! Precise Assemblies was founded and is run by Jeremy Glastetter of Cape Girardeau, Missouri.
In our studies of the Better Business Bureau (BBB), ratings are easily manipulated and can be biased in favor of companies paying BBB accreditation fees. This can result in unsatisfactory businesses receiving higher scores if they are forking over some cash, which is also the only way a business can earn the highest A+ grade.
As we do not agree with paying to receive the rating we deserve, we let our customers do our talking for us.
Yes. We work with many retailers assembling their display models. If you'd like to inquire having your display models assembled, please contact us.
No. We asssemble and install items from all stores and manufacturers. The companies listed on our home page are only the most familiar names to the general public.
↑ Back to TopGarage Door Openers
Yes. Pull the red emergency release cord on the trolley to operate the door by hand. When power is restored and the trolley lockout is released, you can reconnect it with a push of the garage door opener button; no tools are required.
Also available are battery-backup garage door openers. Their battery allows use of the door for up to 20 cycles while the power is out.
Check for obstructions of the door or misalignment of the safety reversing sensors. If something is breaking the infrared sensor beam, the door won't close and the lights on the opener will flash. Other items known to break the beam, are direct light from the sun, and excessive cobwebs.
Next, check the battery in your remote control. If your wall console has a lockout button, be sure it is not activated (indicated by the flashing light in the open/close button.)
Yes. All garage door openers can be stopped at any point while opening with a touch of the remote control button or wall console. However, if the remote control is pushed while the door is closing, the door will reverse and open fully.
Check the battery and replace it if it's old. If the battery is OK, a steel garage door or aluminum siding might be interfering with the remote control signal. A weak battery creates a weak signal that can also be blocked by the metallic content in windshields on some new cars.
This symptom could be the result of:
- activation of the manual light switch on the premium wall consoles,
- or continuous breaking of the infrared sensor beam when the door is open.
To turn this feature OFF, with the opener lights ON, press and hold the light button for 10 seconds, until the light turns ON and OFF again. To restore this feature, start with the opener light ON, then press and hold the light button for 10 seconds until the light goes OFF and then ON again.
Very safe. In fact, since 1993, every garage door opener has had a three stage safety system:
- The first is a non-contact, infrared system that is mounted inside the garage, 4" to 6" from the floor. The system will cause a closing door to reverse, without touching the object, when the infrared beam is obstructed.
- The second stage is a contact reversing system which will reverse a closing door if the door makes contact with an object, or stop if the door is opening.
- Finally, a cycle completion occurs (within 30 seconds) if the down limit or the reversing system were to fail.
Yes. It will handle any door made of wood, steel or fiberglass that's up the 18 feet wide and 7.5 feet tall. But, of course, the door has to be in good working condition and properly balanced because the opener only assists door springs. For doors 8 to 10 feet tall, the proper extension kit is needed.
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